Privacy Policy

1. Information We Collect

Depending on your interaction with MCS, we may collect personal information such as:

• Full name and other identifying information
• Date and place of birth
• Residential and mailing address
• Email address and telephone/mobile number
• Employment and financial information
• Government-issued identification and related information
• Account and transaction information
• Login credentials and information relating to your use of our online trading platform
• Information submitted through account opening forms, inquiries, applications, and other communications
• Device, browser, IP address, and website usage information
• Other information that may be necessary to provide our products and services or comply with legal and regulatory requirements

Where necessary, we may also collect sensitive personal information in accordance with applicable laws and regulations.

2. How We Collect Your Information

We may collect personal information when you:

• Visit or use our website;
• Open or maintain an account with MCS;
• Use our online trading platform or other digital services;
• Submit forms, applications, or inquiries;
• Contact our representatives or customer support;
• Participate in events, seminars, surveys, or promotional activities;
• Subscribe to communications or updates from us; or
• Otherwise voluntarily provide information to MCS.

We may also receive personal information from authorized third parties, service providers, regulatory authorities, or other lawful sources where permitted by applicable laws and regulations.

3. How We Use Your Information

MCS may collect and process your personal information for legitimate and necessary purposes, including:

• Opening, maintaining, and administering your account;
• Providing brokerage, trading, investment, and related services;
• Processing and monitoring transactions and instructions;
• Verifying your identity and conducting customer due diligence;
• Communicating with you regarding your account, transactions, products, services, and inquiries;
• Providing market information, educational materials, and relevant updates;
• Improving our website, online trading platform, products, and services;
• Maintaining the security and integrity of our systems and digital platforms;
• Detecting and preventing fraud, unauthorized activity, and other security risks;
• Conducting internal audits, risk management, analytics, and business operations;
• Complying with applicable laws, regulations, court orders, and requirements of government and regulatory authorities; and
• Performing other legitimate purposes communicated to you at the time your information is collected.

Where applicable, we may use your information for direct marketing or promotional communications in accordance with applicable privacy laws and your rights as a data subject.

4. Disclosure and Sharing of Information

MCS does not sell your personal information.

We may disclose or share personal information with authorized third parties when necessary and permitted by law, including:

• Regulatory and government authorities;
• Philippine Stock Exchange and other relevant market institutions;
• Clearing, settlement, depository, and other financial market institutions;
• Banks and payment service providers;
• Technology, cloud, security, communications, and other service providers engaged by MCS;
• Professional advisers, auditors, legal counsel, and other authorized representatives;
• Affiliates or business partners where necessary for legitimate business purposes; and
• Other parties where disclosure is required or permitted by applicable laws and regulations.

Third parties receiving personal information from MCS are expected to implement appropriate safeguards and process such information only for authorized and legitimate purposes.

5. Data Security

MCS implements reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, destruction, or other unlawful processing.

These measures may include access controls, authentication procedures, security monitoring, data protection policies, and other safeguards appropriate to the nature of the information and the risks involved.

While MCS takes reasonable measures to protect your information, no electronic transmission, storage system, or online platform can be guaranteed to be completely secure.

6. Data Retention

MCS retains personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our products and services, to comply with legal and regulatory requirements, and to establish, exercise, or defend legal claims.

Certain account, transaction, and other records may be retained for periods prescribed by applicable laws, regulations, and regulatory requirements.

When personal information is no longer required to be retained, MCS will take reasonable steps to securely dispose of, delete, or anonymize the information in accordance with applicable requirements.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and enhance your online experience.

Cookies may collect information such as your browser type, device information, pages visited, and general website activity.

You may configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect the functionality or availability of some website features.

8. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have rights concerning your personal information, subject to applicable limitations and conditions.

These may include the right to:

• Be informed about the processing of your personal information;
• Access your personal information and certain information regarding its processing;
• Correct or rectify inaccurate or incomplete personal information;
• Object to certain processing activities, where applicable;
• Suspend, withdraw, or order the blocking, removal, or destruction of personal information under circumstances provided by law;
• Data portability, where applicable; and
• File a complaint with the National Privacy Commission when you believe your privacy rights have been violated.

You may also be entitled to compensation for damages sustained due to unlawful or unauthorized processing of your personal information, as provided by applicable law.

9. Requests and Privacy Concerns

If you have questions, requests, or concerns regarding the processing of your personal information, or if you wish to exercise your rights as a data subject, you may contact our Data Protection Officer through:

We will evaluate and respond to legitimate privacy requests in accordance with applicable laws, regulations, and our internal procedures.

10. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

MCS is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of these third parties before providing them with your personal information.

11. Changes to This Privacy Policy

MCS may update or revise this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws and regulations.

Any material changes will be communicated through appropriate channels or posted on this website. Your continued use of our website and services after the posting of an updated Privacy Policy will be subject to the revised policy, to the extent permitted by law.

12. Contact Us

For questions or concerns regarding this Privacy Policy or MCS's data privacy practices, please contact our Data Protection Officer using the contact details provided above.

Meta Capital Securities, Inc.
Modern Investing Built on Trust.